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FAQ

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Frequently Asked Questions on Spa Service

We have a wide variety of Spa Services, we offer a wide range of services ranging from massages, therapies, body treatments according to your needs, exfoliations in different scents, facials for different skin types, ear cleaning; each of our services are professional. In addition to complete management in the salon area, from a simple hairstyle or basic makeup to a bridal hairstyle and professional makeup, we handle REDKEN brand professional product in salon use.

As ONE of the most important rules of our facilities; is to prohibit inappropriate practices or behaviors to our clients, as well as immediate cancellation of session in harassment or inappropriate intentions to the therapist by the receiver. Professional Service only.

We have specials in relaxing and therapeutic massages for couples as well as some basic packages of services, in the RESERVATION MENU you will find some of our specials.

We have 3 basic packages and you can find them in the store tab, however we can adapt to your needs and create a specialized one for you, so we invite you to fill out a form with your requirements.

  • All of them are certified (CONOCER), which is an institution in Mexico that coordinates and promotes the National System of Labor Competencies.

We are open from 8:30 am - 8:00 pm from Monday to Sunday, 365 days a year.

Mostly female therapists and only one male.

We started in mid 1997 in "Zona Romantica", a few meters from Los Arcos Hotel and the pier of Puerto Vallarta, later in "Zona Playa de Oro" in 2005. Thus covering more service areas and helping people with difficulty in moving around.

We can receive from 8 to 10 people by appointment, preferably half a day or a day in advance. This way we can assure you a quality service and comfort during your stay.

Normally there are suggested sessions of 60 minutes (1 hour), 75 minutes (1 hour 15 minutes), 90 minutes (1 hour 30 minutes), the time of the therapy also depends on the service(s) you request.

We accept cash in Mexican pesos, US or Canadian dollars, credit cards (this option is subject to an additional charge of 5% of the total amount).

Frequently Asked Questions in Salon Service

We have a wide menu of services such as: cuts (for ladies, men and children), barbering and design, manicure, pedicure, dyeing, highlights, lightning, regular and professional wedding hairstyles, waxing, etc..

It is much better to call and make an appointment via telephone or social networks; although we can also provide the service without an appointment, we must inform you that in some cases certain services must prepare material to perform the work so you should wait a few minutes while our therapists prepare the material.

We have a variety of promotions on web, social networks Facebook and Instagram on dates according to the season.

We handle REDKEN brand products; a leading brand in the market that meets the highest quality standards. 

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